What are Alarms?

How can I receive Alerts?

What is my e-mail address for my digital cell phone?

How can I test to see whether my digital cell phone can receive alerts?

What are the costs of receiving alerts on my digital cell phone?

Can I have the same type of alert delivered to two different addresses?



What are Alarms?
Alarms are triggered by events such as a particular fund price change or a percentage of portfolio threshold being met or exceeded. Once you have setup the alarms for your clients alerts can be received by your PC, digital cell phone, two-way pager and/or personal digital assistant (PDA). Alerts notify and update you on the funds in your client's portfolio anytime - anywhere.

How can I receive Alerts?
You can receive alerts on any of the following devices:

PC: an Internet e-mail address.

Digital Cell phone: a digital cell phone with one-way or two-way text message or short messaging service (SMS) capability.

To ensure that your cell phone can receive alerts, please contact your cellular service provider. Once you have established that your cell phone can receive text message alerts, you will need to set up your e-mail address for receiving text message alerts. You can receive text message alerts via any of the carriers listed below.

Two-way pager, e.g. RIM Blackberry device: e-mail address specific to your device.
PDA: desktop e-mail address in most cases. If you have a wireless modem PDA, please use your particular device's e-mail address.

What is my e-mail address for my digital cell phone?
The following is a list of carriers that offer text messaging in Canada and the format of your digital cell phone e-mail address for receiving text message alerts. Please note that the address for your cell phone is comprised of your 10 digit phone number including area code without any dashes or spaces and the domain specific to your carrier.

Bell Mobility post paid: 10digitnumber@txt.bellmobility.ca

Bell Mobility prepaid (Solo): 10digitnumber@txt.mysolo.ca

Aliant (NBTel, MTT, NewTel and Island Tel): 10digitnumber@wirefree.informe.ca

Fido: 10digitnumber@fido.ca

Rogers AT&T Wireless: 10digitnumber@pcs.rogers.com

SaskTel Mobility: 10digitnumber@pcs.sasktelmobility.com

TELUS Mobility: 10digitnumber@msg.telus.com

How can I test to see whether my digital cell phone can receive alerts?
You can verify your digital cell phone's address by using your desktop e-mail program to send a message to your digital cell phone's address.

What are the costs of receiving alerts on my digital cell phone?
You will be charged a fee for receiving text message alerts to your digital cell phone. Please see your service provider's web site for more details or contact your service provider directly. A typical fee might be 10 cents per text message, although there are many volume pricing packages in Canada.

Can I have the same type of alert delivered to two different addresses?
Yes: Simply log into the www.sterlinginfinet.com site as a CLIENT and click on Change Password/Email and fill in the box named Wireless E-Mail with your Wireless E-mail Address.

For information on setting up you clients alarms please refer to Dan Hallett's article, Portfolio Building Toolkit For Financial Advisors dated October 2001 or follow the link on our Accounts web page.